The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Denise Brosseau
You have all you need to be a thought-leader. Denise Brosseau joins Jim Blasingame to reveal the role trust has in converting your expertise into thought-leadership you can deliver to customers.
Denise Brosseau
Thought-leaders use their expertise to tell stories. Denise Brosseau joins Jim Blasingame to reveal the power of experts, like small business owners, turning that knowledge into thought-leadership.
Kathy Perry
What's up with this Facebook "Paper"? Kathy Perry joins Jim Blasingame to report on plans by Facebook to get in to the news feed business, which is another attempt to become relevant to users.
Kathy Perry
Use social media to transcend being competitive, like LinkedIn is doing. Kathy Perry joins Jim Blasingame to talk about the power of relevance and how to use social media to achieve it, plus LinkedIn's new volunteer program.
Rick Mathieson
Your customers expect you to serve them with mobile solutions. Rick Mathieson joins Jim Blasingame to talk about the increase of mobile computing expectations from your customers and how to meet them.
Steve McKee
How has the 21st century marketplace changed branding? Steve McKee joins Jim Blasingame to reveal what has and has not changed about brand development and execution in the Age of the Customer.
Robert Grede
Marketing has changed in the Age of the Customer. Robert Grede joins Jim Blasingame to talk about the increasing number of marketing options and customer expectations as the Age of the Customer expands.
Jim Blasingame
Mobile wasn't any part of your past, but will dominate your future. Jim Blasingame reveals several reasons why mobile computing is changing expectations of customers and why you're future will be tied to your mobile strategy.
Jim Blasingame
What do you know about your customers' expectations? Jim Blasingame reveals how the Age of the Customer is being influence by new options available to your customers and how that is changing their expectations.
Patty Ryan
Patty Ryan joins Jim Blasingame to discuss how the Lakewood Chamber collaborates with other chambers to grow regional businesses, plus today's live event where Jim will speak about why small businesses must be relevant to customers and prospects.