The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Suzanne Paling
Suzanne Paling joins Jim Blasingame to reveal some tips and best practices for sales managers pushing for a strong 4th quarter sales performance, including compensation, contests and prospecting.
Robert Levin
Rob Levin joins Jim Blasingame to reveal how changes in marketing and strategy practices are impacting your ability to maintain relevance with customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that your business’s ability to offer at least some level of tech automation will determine how well you’ll be able to keep customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that the high speed evolution of customer expectations is one of the most important factors in which businesses survive or not.
Jim Blasingame
Jim Blasingame reveals why customers decide to leave or stay with a business, and it’s not about your price, product or service. At least not at first.
Jim Blasingame
Jim Blasingame reveals that in The Age of the Customer, before customers know if you’re competitive, they want to know if you’re relevant to them.
Tom Borg
Tom Borg joins Jim Blasingame to report on a survey that indicates that Boomers care about trust, competence and human touch.
Andrea Nierenberg
Andrea Nierenberg joins Jim Blasingame to reveal some of the steps to take to leverage the special sauce high touch small businesses have that big businesses don’t.
Tony Uphoff
Tony Uphoff joins Jim Blasingame to reveal some of the steps and adjustments that have to be made to recover relevance with customers who now have new expectations almost every day.
Tony Uphoff
Tony Uphoff joins Jim Blasingame to reveal how and why the industrial sector is just now coming up the curve to understand how they’re increasingly in jeopardy of being irrelevant.