Sales - Customer Service

Suzanne Paling joins Jim Blasingame to reveal some tips and best practices to use when managing Gen Y sales people, including coaching them not managing.

Suzanne Paling joins Jim Blasingame to reveal that Gen Y Americans want to be leaders and why we should help them achieve the skills necessary to take the reins from Baby Boomers.

Doug Obey joins Jim Blasingame to discuss that they both think it’s time America began negotiating in its own interest more, and that President Trump’s strategy is just that, not isolationism.

Once, small business growth meant expanding across town. But new technologies and demographic shifts have made expanding outside America’s four walls increasingly compelling. » More

In The Age of the Customer, where value is now presumed, the prime differentiator is no longer competitiveness, but rather relevance. Today the question every business must focus on when they go to... » More

Small business advocate, Jim Blasingame, talks three critical disciplines to help entrepreneurs prepare for the 21st century. » More