Sales - Customer Service

Tom Anastasi joins Jim Blasingame to offer suggestions on how to make sure that, post-pandemic, your online video calls are conducted more professionally, especially with sound technology and your appearance.

Tom Anastasi joins Jim Blasingame to reveal the importance of getting good at managing online video technology so you can make professional and effective sales calls and meetings.

John Paul Mendocha joins Jim Blasingame to reveal some of the new expectations and behaviors of prospects and customers, that will require you to make adjustments from how you used to do business with them.

Beyond what your small business customers need, there are things they also want. Your success depends on discovering what that is, deliver it, and charge for it. » More

Successful professional salespeople are gold miners, and the gold they seek is in the heads of prospects. So, why do so many salespeople spend so much time running their mouths? Here are three tips... » More

The 18th-century Irish philosopher, Edmund Burke said, "All that is necessary for evil to triumph is for good men to do nothing." In a post-9-11 world, there is no greater army of good people than ... » More