Sales - Customer Service

Recent Interviews » More recent interviews

Bob Negen
Bob Negen joins Jim Blasingame to reveal what Main Street small businesses should be doing right now to get ready for the fourth quarter and the holiday season customer.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to reveal how a previous business failed because she didn’t use customer referrals, and what she learned from that experience that could prevent your business failure.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to reveal her proven system for generating referrals from customers without having to ask them or train them.

Recent Articles » More recent articles

Jim Blasingame
Jim Blasingame reports on the fact that small businesses represent 98% of all U.S. exporters, and discusses the results of two polls regarding the impact the Trump trade/tariff strategy is having o... » More
Jim Blasingame
Once, small business growth meant expanding across town. But new technologies and demographic shifts have made expanding outside America’s four walls increasingly compelling. » More
Jim Blasingame
In The Age of the Customer, where value is now presumed, the prime differentiator is no longer competitiveness, but rather relevance. Today the question every business must focus on when they go to... » More