Recent Interviews: Sales - Customer Service
Deb Calvert joins Jim Blasingame to reveal research that shows business prospects and customers want to do business with salespeople who help them solve problems, not just buy stuff.
Deb Calvert joins Jim Blasingame to reveal research that show your business prospects and customers don’t need more vendors they need more sellers to behave like partners using dialogic communication methods.
Mary Cantando joins Jim Blasingame to reveal that one of the greatest mistakes salespeople make is not asking for referrals, which are solid gold and almost found money.
Mary Cantando joins Jim Blasingame to reveal some of the tips on how to ask customers to give you referrals as you develop a higher quality prospecting strategy.
Bill Dunkelberg joins Jim Blasingame to report on the NFIB Small Business Optimism Index which shows sales, capital expenditures and hiring are up last month.
Ilise Benun joins Jim Blasingame to reveal that the best content in the world won’t make up for not being able to effectively deliver the content of your message so people want to hear you.
Ilise Benun joins Jim Blasingame to reveal several tips on how to recover from a mistake or other stumble when making a speech or sales presentation, including being transparent and authentic.
Brad Huisken joins Jim Blasingame to reveal that all the CRM technology that small businesses can buy must have the analog – the human – component added.
Brad Huisken joins Jim Blasingame to reveal why it’s necessary to incorporate the human expectations of our customers as you attract them with the digital marketing tools.
Brad Huisken joins Jim Blasingame to reveal why there is a vacuum being created by retreating big box retailers and how small businesses can step in and fill it.