Recent Articles: Sales - Customer Service

Jim Blasingame
Jim Blasingame reports on the fact that small businesses represent 98% of all U.S. exporters, and discusses the results of two polls regarding the impact the Trump trade/tariff strategy is having o... » More
Jim Blasingame
Once, small business growth meant expanding across town. But new technologies and demographic shifts have made expanding outside America’s four walls increasingly compelling. » More
Jim Blasingame
In The Age of the Customer, where value is now presumed, the prime differentiator is no longer competitiveness, but rather relevance. Today the question every business must focus on when they go to... » More
Jim Blasingame
Small business advocate, Jim Blasingame, talks three critical disciplines to help entrepreneurs prepare for the 21st century. » More
David Hoffeld
Leading sales trainer, researcher and CEO of Hoffeld Group, David Hoffeld, has the answer. Blending cutting-edge research in social psychology, neuroscience, and behavioral economics, The Science o... » More
Jim Blasingame
Jim Blasingame reveals why 21st century small businesses have reasons and resources to expand opportunities beyond local markets, including international trade, and specifically exporting. » More
Jim Blasingame
Jim Blasingame explains how to recognize call reluctance and overcome its challenges to accomplish sales goals. » More
Joanne Black
There’s no such thing as a referral machine. » More
Sam Norwood
Brain Trust member Sam Norwood explains the different aspects of payday for each profession. » More
Jim Blasingame
Small Business Advocate Jim Blasingame reveals his secret to sales success. » More