Steve Martin

How to establish a culture of innovation that includes employees

Steve Martin joins Jim Blasingame to reveal how to create a culture of innovation that makes sure employees are engaged properly, whether their ideas are used or not.

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Steve Martin joins Jim Blasingame to reveal how a customer with a complaint is actually helping you make more money.
Steve Martin joins Jim Blasingame to reveal the reasons why the key to turning customer complaints into profits is to be able to listen for institutional and systemic reasons for the problem that you haven’t seen before.
Steve Martin joins Jim Blasingame to reveal the reasons why a customer complaining is one of the best ways to improve your profitability, if your ego can handle the information.
Steve Martin joins Jim Blasingame to report on how the volunteers at SCORE work with small businesses to help them increase their profitability.
Steve Martin joins Jim Blasingame to reveal how to serve your customers so well that they’re not only afraid to do without, but that motivation causes them to pay you more.