Ramon Ray

Technology can't replace humans with customers

When it comes to customers, technology doesn't trump humans. Ramon Ray joins Jim Blasingame to talk about how small businesses should deploy technology and people to serve customers best.

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Ramon Ray joins Jim Blasingame to reveal how beta testing can differ from venture to venture, and some rules of thumb on how much is enough before you go live.
Ramon Ray joins Jim Blasingame to reveal that with all of the passion and creativity involved in an entrepreneurial endeavor, you still have to accomplish the organizational and procedural steps.
Ramon Ray joins Jim Blasingame to reveal that every successful entrepreneurial venture begins with someone identifying someone’s pain and making it go away with a product or service.
Ramon Ray joins Jim Blasingame to talk about the fact that analytics and big data won’t take the place of touching customers with face to face analog services.
Ramon Ray joins Jim Blasingame to ask Jim some questions about what he’s learned while broadcasting his radio program, including what’s the most important thing to know before you start a business.