Joanne Black

Interview with Joanne Black

What's the key to keeping your customers engaged with you during a slow economy? Joanne Black talks with Jim Blasingame about some of the key elements of sales and customer care that will help you stay connected with your customers and, most importantly, help you grow your business without resorting to cold calls.

More interviews with Joanne Black »See all

Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.
Joanne Black joins Jim Blasingame to remind you that a quality referral is a way to get face-to-face with prospects, not by cold calling.
Joanne Black joins Jim Blasingame to explain why your existing customers are where you should be going to mine the most valuable referrals, but you have to earn the right and train them how.
Joanne Black joins Jim Blasingame to reveal how to make sure your referral strategy helps you earn the right to get introduced to the decision-maker you need to talk with.