Harley Manning

How to turn great customer experience into success

Turning customer experience into profits. Harley Manning joins Jim Blasingame to reveal some of the components of great customer experience and how that converts into trust, repeat business and profitability.

More interviews with Harley Manning »See all

Are you putting customers at the center of your business? Harley Manning joins Jim Blasingame to report on research that shows companies that maximize the customer experience are the ones that have the greatest competitive advantage and success,