Ed Harrington

Make sure you’re brainstorming with customers

Ed Harrington joins Jim Blasingame to reveal why you should brainstorm with customers too, especially around what they’re going to need tomorrow, and what their customers need.

More interviews with Ed Harrington »See all

Ed Harrington joins Jim Blasingame to report on another Big Bank fail when it came to helping a small business, and how a community bank stepped in to save the day with their PPP package.
Ed Harrington joins Jim Blasingame to reveal why the current pandemic disruption is the perfect time to unleash you most creative instincts and pivot to new opportunities, including remote working.
Ed Harrington joins Jim Blasingame to reveal how to ask questions of a brainstorming/ideation group to get the most productive results for the overall exercise.
Ed Harrington joins Jim Blasingame to reveal some of the guidelines to employ when conducting a brainstorming session, including being civil while being creative.
Uncovering cognitive bias in the feedback we receive
Ed Harrington joins Jim Blasingame to reveal how the feedback we receive from employees and customers is most often not truthful, and how to identify this unfortunate result.