Increase profitability by loving up your best customers
Love up your best customers and let your worst customers go to the competition. Betsy Kruger joins Jim Blasingame to discuss how to increase profitability by identifying loyal and most profitable customers and delighting them at every step.
Category:
Customer Care, Management Fundamentals
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Did you know that 20% of customers usually create 80% of profits? Betsy Kruger joins Jim Blasingame to discuss how to apply the Pareto Principle, or 80:20 Rule, for sales, profits, and success.
