The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
Jim Blasingame reveals that while the customer is still always right, but that your relationship with them is much more complicated than that in The Age of the Customer.
Jim Blasingame
Jim Blasingame reveals some of the tips and resources that are available to help small businesses have the maximum opportunity to be successful.
Jim Blasingame
Jim Blasingame reveals the four new marketplace truths that every small business must know today, plus the question of what kind of business are you: hidebound or visionary?
Patricia Greene
Patricia Greene joins Jim Blasingame to reveal why every small business must leverage technology to gain and maintain customers as their expectations evolve.
Grant LeBoff
Grant LeBoff joins Jim Blasingame to reveal how the competitive advantage model has been replaced as the first prospect consideration with whether you’re attractive, or relevant to them.
Jim Blasingame
Jim Blasingame reveals why even though both Wall Street and Main Street are mutually excited about the economic future, if Wall Street is overheated and collapses, Main Street will be harmed the most.
Jim Blasingame
Jim Blasingame reports on why Main Street and Wall Street are suddenly both excited about the future together, but that Main Street has nowhere to grow unless the economy improves in reality, not just emotionally.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal that if you want to take advantage of the retail vacuum being created by retreating big retailers, you have to step in with both high touch service and high tech capability.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal why there is a retail vacuum being created right now by retreating large retailers and how small businesses can fill that vacuum.
Barbara Weltman
Barbara Weltman joins Jim Blasingame to report on the details of how a border adjusted tax works, and why it could create more U.S. jobs.