The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Bob Prosen joins Jim Blasingame to point out that if you don’t have enough customers, it’s probably because you aren’t being human enough, not because of the recession.
Bob Prosen joins Jim Blasingame to reveal that while there are many reasons why customers seek goods and services, there are not that many different reasons why they buy from one business or another.
Bob Negen joins Jim Blasingame to reveal why small business retailers must provide a mobile computing experience for their customers.
Bob Negen joins Jim Blasingame to explain why a full guarantee to customers for all that you do is not an expense consideration, but an investment in the future of your business.
Bob Negen joins Jim Blasingame to reveal the power of your guarantee to customers as one of the last true differentiators, not that virtually everything else has become a commodity.
Jeff Zbar joins Jim Blasingame to talk about why professional and corporate reinvention being is relatively new but is now non-negotiable in order to sustain success.
Bill Schley joins Jim Blasingame to reveal tips and best practices on how to establish positioning in your marketing plan.
Janet Christy joins Jim Blasingame to reveal all the different ways we initially communicate words to prospects and customers and why what we say at that point are so critical.
Janet Christy joins Jim Blasingame to explain why words we use with customers should be very specific and accurate, and how saying things like “No problem” is a big problem, instead of "You're welcome" or "It’s my pleasure."
Steve DelBianco joins Jim Blasingame to report on the controversy between ridesharing, tech-driven transportation companies, like Uber, and legacy taxi industry, like Yellow Cab.
