John Swanciger

Take these steps to minimize the impact of negative reviews online

John Swanciger joins Jim Blasingame to discuss to reveal some of the things you can do to minimize – which is not remove – any negative reviews your company receives online, including fixing what caused the review, plus others.

More interviews with John Swanciger »See all

Why do you fear negative online reviews so much?
John Swanciger joins Jim Blasingame to report on recent research that shows small business owners aren’t as prepared to deal with negative online reviews as they need to be.
John Swanciger joins Jim Blasingame to report on the Manta survey of small businesses and artificial intelligence, and discuss what forces will cause them to apply AI more than they currently are.
John Swanciger joins Jim Blasingame to report on a recent Manta survey that shows when small business owners are aware of artificial intelligence, they’re using it mostly for personal applications, not so much business.
John Swanciger joins Jim Blasingame to report on a recent Manta survey that shows most small businesses aren’t very aware of artificial intelligence, and therefore, aren’t using it very much.
John Swanciger joins Jim Blasingame to reveal some of the steps to take to neutralize a negative review, including having many more positive reviews than negative.