John Dini

How "hello" and "thank you" can help you beat the competition

John Dini joins Jim Blasingame to share a story about Publix and how their good customer service, including saying "hello" and "thank you" are putting their competitors out of business.

Category: Customer Care

More interviews with John Dini »See all

John Dini joins Jim Blasingame to report on upcoming legislation that will allow small business owners to sell to employees without having to suffer the prohibitive expense of the current administrative oversight.
John Dini joins Jim Blasingame to reveal why small business owners have limited exit strategy options, and to identify some steps to take to improve your chances of a successful and profitable divestment.
John Dini joins Jim Blasingame to reveal that in addition to the technical and financial challenges of divesting of your small business, there may also be emotional and physical influences holding you back.
John Dini joins Jim Blasingame to report on upcoming legislation that will allow small business owners to sell to employees without having to suffer the prohibitive expense of the current administrative oversight.
John Dini joins Jim Blasingame to reveal why small business owners have limited exit strategy options, and to identify some steps to take to improve your chances of a successful and profitable divestment.