Brain Trust member and Chief Home Officer Jeff Zbar offers advice for indie entrepreneurs trying to survive changing environments.
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Don’t presume you know what customers want in 2021
Jeff Zbar joins Jim Blasingame to discuss why you must check in with every customer to learn what they expect from you, since it is very likely much different from a year ago, before the pandemic.
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Customer Care
More interviews with Jeff Zbar »See all
Jeff Zbar joins Jim Blasingame to discuss why we have to be prepared for some customers to expect safe business practices for some time to come.
Jeff Zbar joins Jim Blasingame to report on his recent attendance at an outdoor music concert where the promoters used creative ways to provide distancing as a way to stay connected to their customer base.
Jeff Zbar joins Jim Blasingame to discuss how different sectors are adjusting their business models to align with the mid-pandemic customer expectations.
Jeff Zbar joins Jim Blasingame to report on an outdoor music concert he’s attending and how the promoter is going on with the show mid-pandemic, and what we can learn from them.
Jeff Zbar joins Jim Blasingame to discuss using only a mobile network to connect your smart home – lots of IOTs – to the Internet, including laptops and smart TVs.
