Below are some thoughts Jim put to paper right after the attacks of 9-11. Following the piece below is his poem, “I just keep shaking my head.” » More

Tatum conducts a monthly survey of its executives and consulting professionals regarding current business and economic conditions. The survey looks back at the past 30 days and forward to the next ... » More

Should your customers ever expect less that the highest quality service from your business? Bob Prosen address this question. » More

How does your organization produce, share and secure digital information: peer-to-peer or server-based? Jim Blasingame writes on how to choose the best option for your situation. » More

What are you selling? Just a product, or a brand? Alan Maites writes on defining just exactly what your business is selling to its customers. » More

Who has the final say when action is taken involving Medicare? Grace-Maire Turner writes on the politics of Medicare spending. » More

Customers have countless options to choose from when they seek a product or service. Jim Blasingame writes on how to make sure your product is the one that's chosen. » More

Objections are a common part of sales. Brad Huisken writes on how to best handle objections and make the most of the situation. » More

The economy has been on a ride for several years now. What part does Obama's White House play in this? » More

Bill Dunkelberg provides a basic summary of the small business economic trends survey from the month of August. He covers labor, spending, credit, inflation, and more. » More