The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

THE AGE OF THE CUSTOMER® brand of written publications has been painstakingly developed by Jim Blasingame outlining his beliefs regarding the new economy. Jim is currently working on a series of THE AGE OF THE CUSTOMER® brand books summarizing his research, writings, interviews, teaching, and coaching in the fields of small business economics and business operations. Please browse the following publications to learn more about Jim's unique way of looking at the marketplace.

Jim Blasingame
Small business expert Jim Blasingame explains the three steps to creating your own small business's success-sustaining Golden Age of Customer Service. » More
Jim Blasingame
Labor Day began as an idea in the mind of a 19th century labor leader — some say Matthew Maguire, others say Peter McGuire — who cared greatly for a very important segment of the marketplace, its w... » More
Jim Blasingame
Historically, one maxim was that the stock market condition was a six month leading indicator of the economy. » More
Jim Blasingame
Are you familiar with the term "dysfunctional family?" The simple definition is, a family whose members don't work and play well with each other. Such relationships typically create emotional, ... » More
Jim Blasingame
Dave was the fifth of twelve children during the Great Depression. His father worked at a sawmill and was a part-time basket weaver. » More
Jim Blasingame
Here's an article that plays out in the marketplace every day in Small Business, USA: "My business is really growing these days," a small business owner confides to his friend, "but we're stil... » More
Jim Blasingame
<p>The first Plantagenet king of England, Henry II, is important to contemporary small business owners because he&rsquo;s considered the ...</["p"]> » More
Jim Blasingame
This is Jim's traditional Father's Day column. <p>As the father of an adult&nbsp;daughter and son, plus the grandfather of four knucklehead ...</["p"]> » More
Jim Blasingame
Small business expert Jim Blasingame reveals poll results that suggest the American Dream is in jeopardy. » More
Jim Blasingame
Small business expert Jim Blasingame explains how to replace unnecessary worry with outstanding business performance and customer service. » More