The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

THE AGE OF THE CUSTOMER® brand of written publications has been painstakingly developed by Jim Blasingame outlining his beliefs regarding the new economy. Jim is currently working on a series of THE AGE OF THE CUSTOMER® brand books summarizing his research, writings, interviews, teaching, and coaching in the fields of small business economics and business operations. Please browse the following publications to learn more about Jim's unique way of looking at the marketplace.

Jim Blasingame
From telegraph to Twitter there is one connection option whose relevance has borne witness to every one of the others: in-person contact. Face-to-face is the original social media - make sure you u... » More
Jim Blasingame
Small businesses may have new tools, but the Old School fundamentals of running a business still apply. » More
Jim Blasingame
What is organizational special sauce? It's an engagement sweet spot that produces results beyond expectations and projections – quantum leap performance. The question is, how is it achieved? » More
Jim Blasingame
The second of a two-part series: Jim Blasingame offers more tips to consider when finding and acquiring investor capital. » More
Jim Blasingame
In the first of a two-part series, Jim Blasingame offers tips to consider when finding and acquiring investor capital. » More
Jim Blasingame
This is a story about three small business owners who had one thing in common: a wise man named Luther. Oh, by the way, Luther is their janitor ... » More
Jim Blasingame
Jim Blasingame reveals what customers want of businesses in The Age of the Customer, and what a small business must do to foster customer loyalty while potentially increasing profitability. » More
Jim Blasingame
Jim Blasingame reveals how you may have the elements of a business plans in your head, and why you should convert it to paper. » More
Jim Blasingame
Jim Blasingame explains how to recognize call reluctance and overcome its challenges to accomplish sales goals. » More
Jim Blasingame
Jim Blasingame offers six networking thoughts to improve your networking skills and increase your chances of success. » More