The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Mike Stewart
People do business with people they like a trust. Mike Stewart joins Jim Blasingame to discuss selling paradigm shifts as The Age of the Customer impacts customer relationships.
Tony Rutigliano
How do you get the attention of a prospect and get some of their time? Tony Rutigliano joins Jim Blasingame to discuss what is new and not new with prospecting in The Age of the Customer™.
Jim Blasingame
Are your employees prepared for the "moment of relevance?" Jim Blasingame talks about his recent Age of the Customer experiences and how three companies in one day succeeded in passing the "moment of relevance by exceeded his expectations.
Jim Blasingame
In The Age of the Customer, relevance trumps competitiveness. Jim Blasingame reveals his "moment of relevance" concept and what every small business has to to do to avoid becoming irrelevant.
Jim Blasingame
There is a major tectonic shift in customer expectations going on. Jim Blasingame talks about how new customer expectations in The Age of the Customer™ is causing marketplace tectonic shifts.
Terry Murray
In The Age of the Customer™, the competitive advantage has changed. Terry Murray joins Jim Blasingame to reveal how breakthrough success is being achieved by companies that know how to lead with their people.
Lois Geller
Customers expect authenticity, not manipulation. Lois Geller joins Jim Blasingame to explain why The Age of the Customer™ demands that businesses demonstrate authenticity in their marketing messages.
Jim Blasingame
A soybean is a commodity and so is everything you sell. Jim Blasingame talks about practices that will prove your relevance and differentiate your small business from competitors in The Age of the Customer™.
Jim Blasingame
Your future success depends upon building online customer communities. Jim Blasingame talks about online community-building practices and tools, including social media and website, plus the future of creating your own community platform.
Suzanne Tulien
Does your business's performance match your brand message? Suzanne Tulien joins Jim Blasingame to talk about the branding advantage of small business over big business in The Age of the Customer™.