The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Stijn Hendrikse
Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.
Stijn Hendrikse
Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.
Bryan Mattimore
Bryan Mattimore joins Jim Blasingame to stress that a creative partnering strategy is not just for big companies, and how it can be used to increase sales.
Bryan Mattimore
Bryan Mattimore joins Jim Blasingame to reveal the connection between creative partnering and trust, and how this factor can turn into long-term customer relationships.
Bryan Mattimore
Bryan Mattimore joins Jim Blasingame to reveal how partnering creation works and why it can be an excellent way to grow your customer base.
Tom Garr
Tom Garr joins Jim Blasingame to explain why the Favor Bank System can be used to produce the Holy Grail of business, the referral.
Tom Garr
Tom Garr joins Jim Blasingame to reveal what the Favor Bank System is and how to make the right kinds of deposits to your account with customers.
Rick Newman
Rick Newman joins Jim Blasingame to discuss why a downward trend for startups should be good news for established small businesses.
Rick Newman
Rick Newman joins Jim Blasingame to explain that while other businesses are getting fatter, here’s how to get your share of the profits.
Rick Newman
Rick Newman joins Jim Blasingame to reveal the with the trend away from robust startup creation, American businesses are getting older and fatter, but are you taking advantage of this trend.