Knowing when to use which connection tool
How are you connecting with customers? How do you deliver proposals? How much in-person contact do you make? Diane DiResta and Jim Blasingame discuss knowing what connecting tool or practice to use with customers so you don't spend too much time in the virtual world.
More interviews with Diane DiResta »See all
Customers respond positively to videos about your business. Diane DiResta joins Jim Blasingame to explain how to use online videos to demonstrate your business values and contribute to building trust with customers.
Trust cannot be forced – it is accomplished incrementally. Diane DiResta joins Jim Blasingame to reveal how the building blocks of trust are laid through communication, credentials, consistency and character, usually face-to-face.
Is there a communication gap between the generations in the marketplace? Diane DiResta joins Jim Blasingame to discuss the differences between how Baby Boomers and Gens X and Y communicate one-on-one.
When a business relationship ends, are you communicating professionally? Diane DiResta joins Jim Blasingame to discuss how to respectfully and professionally communicate closure of a business relationship.
How can we prepare students to become public speakers? Diane DiResta joins Jim Blasingame to discuss her ideas and experience in teaching young people to become public speakers.
