The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jack Uldrich
Jack Uldrich joins Jim Blasingame to reveal why your company has to stay current with industry and marketplace trends, and that the best people to help you with this are your customers.
Peter Meyer
Peter Meyer joins Jim Blasingame to tell a story about using a kind of string theory to consider professional options for the rest of your life.
Peter Meyer
Peter Meyer joins Jim Blasingame to tell a story about a conflicted manager who was approaching a business challenge, and used a kind of string theory to make all decisions and focus on what was best for the customer.
Tom Asacker
Tom Asacker joins Jim Blasingame to report on a customer care fail by a major corporation and how they delivered a clinic on how to NOT treat customers.
Jim Blasingame
Jim Blasingame reveals the steps of an economic cycle, and why it’s important to differentiate between a recovery mode and an economic expansion.
Pam Danziger
Pam Danziger joins Jim Blasingame to talk about several specific steps you should take to get your business to “pop” with customers over and over again.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal that only making customers happy with their experience with your business will they become loyal, not your products, prices or anything else.
Charles Collins
Charles Collins joins Jim Blasingame to reveal how the company he runs has used outsourcing at multiple levels to get the most out of other firms so his company, Airway Labs, can focus on their core competencies.
Jim Blasingame
Jim Blasingame reveals why in-person contact is an old school fundamental that is new school cool and should never be minimized.
Pamela Harper
Pamela Harper joins Jim Blasingame to reveal the power and non-negotiability of having conversations about expectations with stakeholders inside and outside your organization.