The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

John Patterson
John Patterson joins Jim Blasingame to reveal some tips and best practices to stay connected to customers so you’re never very far from top of mind.
John Patterson
John Patterson joins Jim Blasingame to reveal some of the practices necessary to get customers into the zone of loyalty, so they aren’t as susceptible to competitors.
Leslie Kossoff
Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.
Leslie Kossoff
Leslie Kossoff joins Jim Blasingame to reveal how the quality process has to listen to the sales organization in order to adjust to relevance factors expected by customers.
Josh Costell
Josh Costell joins Jim Blasingame to report on how his energy conservation company uses transparency and versatility to take on big competitors and win.
Jim Blasingame
Jim Blasingame talks about the primal attraction of humans to stories, why your human customers want to hear stories from you and how you can accomplish that.
Steve DelBianco
Steve DelBianco joins Jim Blasingame to report on the controversy between ridesharing, tech-driven transportation companies, like Uber, and legacy taxi industry, like Yellow Cab.
Steve DelBianco
Steve DelBianco joins Jim Blasingame to report on the history of entrenched, legacy business models resisting in non-competitive ways, new tech-driven disruptors.
Mitch Free
Mitch Free joins Jim Blasingame to reveal the power of embracing technology in order to execute virtually all strategies.
Mitch Free
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.