The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Pamela Harper
Pam Harper joins Jim Blasingame to reveal why credibility is so powerful when it's accomplished between a vendor-partner and a customer.
Dan Ward
Dan Ward joins Jim Blasingame to reveal his F.I.R.E method of innovation, and why approaching innovative changes incrementally is a best practice.
Dan Ward
Dan Ward joins Jim Blasingame to introduce his F.I.R.E method of accomplishing innovation in a way that is fast and effective.
Ray Wang
Ray Wang joins Jim Blasingame to reveal that the P2P – peer to peer – marketplace has been established and how it will disrupt industries and markets who don’t incorporate these expectations into their strategy.
Ray Wang
Ray Wang joins Jim Blasingame to talk about how your next greatest competitive threat might come from a company that’s not even in your industry.
Rick Newman
Rick Newman joins Jim Blasingame to say that each of us has to recognize that we may become unprepared for future employment and to prepare for that next job.
Chip Bell
Chip Bell joins Jim Blasingame to reveal what the key elements are of innovative service, including empowering employees to address on-the-spot customer care decisions.
Amanda Brinkman
Amanda Brinkman joins Jim Blasingame to reveal the many marketing touch points of customer expectations every small business covers in their marketing strategy.
Ted Wright
Ted Wright joins Jim Blasingame to reveal that User Generated Content (UGC) is digital word-of-mouth and how it can work for you or against you.
John Dini
John Dini joins Jim Blasingame to explain that reputations tend to stick around, whether they’re good or bad, so what are you going to do about it?