The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Paul Angles joins Jim Blasingame to encourage you to spend time with customers to find out what their evolving expectations are, and let them tell you what you should be doing tomorrow, or next year.
Paul Angles joins Jim Blasingame to recommend steps to help you get ready to close out the year strong, including talking with customers about how you can help them with their customers, plus getting more mobile optimized.
Dario Ambrosini joins Jim Blasingame to reveal what the “on-demand customer” looks like, what they’re expectations are, and how to serve them.
Gerald Celente joins Jim Blasingame to reveal that the results of the recent election in the U.S. had more to do with a grassroots revolution than with who the new president is.
Tim Berry joins Jim Blasingame to reveal that a New Year strategy refresh should begin with a comparison of what you think the marketplace sees when it looks at your business and the actual identity customers have.
Jeff Zbar joins Jim Blasingame to observe that the way many companies treat customers these days is a perfect opportunity, with essentially no investment, to stand out from competitors by merely loving up your customers.
Walter Kiechel joins Jim Blasingame to reveal why a customer expectation today is likely to be irrelevant tomorrow, and how you respond to this maxim is likely to determine the survivability of your company.
Steven Gaffney joins Jim Blasingame to reveal that taking past results from customers for granted, instead of constantly checking your position with them, is the quickest way to go out of business.
Thomas Barta joins Jim Blasingame to reveal the best leadership practices, in conjunction with marketing, to identify and deliver value to customers.
David Hoffeld joins Jim Blasingame to reveal how to use the concept of reciprocity to create a higher quality prospecting strategy.