The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
Jim Blasingame reminds you of his predictions for 2014 along with what actually happened and his score.
John Patterson
John Patterson joins Jim Blasingame to talk about what you have to do to prepare your employees to connect with and serve the wired customer.
John Patterson
John Patterson joins Jim Blasingame to reveal how the wired customer behaves and offer suggestions on how to make sure your business stays relevant to them.
Sean Callahan
Sean Callahan joins Jim Blasingame to reveal what big data is, how it works, and how businesses can benefit from tracking it.
Doug Barry
Doug Barry joins Jim Blasingame to tell a customer service story he learned while serving reindeer herders in Siberia.
JJ Ramberg
JJ Ramberg joins Jim Blasingame to reveal how the business model of her company, Goodshop.com, is to make a profit while helping charities.
JJ Ramberg
JJ Ramberg joins Jim Blasingame to reveal how her business had to make adjustments in their strategy to remain relevant to customers.
Chip Bell
Chip Bell joins Jim Blasingame to emphasize the imperative that your business must have an innovative mindset and that your next innovation will be determined by your customer expectations.
Bryan Mattimore
Bryan Mattimore joins Jim Blasingame to stress that a creative partnering strategy is not just for big companies, and how it can be used to increase sales.
Bryan Mattimore
Bryan Mattimore joins Jim Blasingame to reveal the connection between creative partnering and trust, and how this factor can turn into long-term customer relationships.