The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Chip Bell joins Jim Blasingame to reveal why the indelibility of your service on customers should be tantamount to a permanent tattoo.
Chip Bell joins Jim Blasingame to discuss recent customer service fails, and to tell the story of how our customer service experience should be like looking through a kaleidoscope.
Tim O'Brien joins Jim Blasingame to reveal some of the strategic areas every small business CEO needs to address in order to do business with larger business customers.
Tim O'Brien joins Jim Blasingame to talk about the markers of the third Industrial Revolution and reveal some of the ways these elements will impact small businesses.
Matt Peterson joins Jim Blasingame to report on why many CEOs are having to make tough key employee decisions for those who aren’t adjusting to the Age of the Customer.
Steve Martin joins Jim Blasingame to recommend that you join your industry trade group and spend time every year at the industry trade show to get your head outside of your business’s four walls.
Steve Martin joins Jim Blasingame to reveal how your current business paradigm could be blocking your view of the next big opportunity you should be taking advantage of.
Steve Martin joins Jim Blasingame to talk about the quests for your next opportunity and explain how love could prevent you from seeing it.
Greg Bustin joins Jim Blasingame to reveal the power of accountability in business and why the most important factor is character.
Jim Ballard joins Jim Blasingame to talk about why you should take ownership of the stories your customers want to hear.