Skip Miller joins Jim Blasingame to reveal that while hearing is an involuntary response of the ear, listening takes human intention characteristics and is essential for professional and personal success.

Skip Miller joins Jim Blasingame to reveal that there are certain communication skills around how to ask questions the right way that will help you nurture prospects into customers in the way they prefer in The Age of the Customer.

Skip Miller joins Jim Blasingame to reveal how to determine the position of a prospect’s journey of understanding as they make a purchase, and how to plug in at the right place to establish your relevance.

Skip Miller joins Jim Blasingame to reveal why you must be even more specific and realistic about a prospect’s closing chances during the last quarter of the year.

Skip Miller joins Jim Blasingame to reveal why you should be prepared to start the new year with your new expectations on January 1.

Skip Miller joins Jim Blasingame to remind you that if you’ve tried to redeem a poor performer, make the change now, not at the end of the year.

Skip Miller joins Jim Blasingame to reveal why you must be even more specific and realistic about a prospect’s closing chances during the last quarter of the year.

Skip Miller joins Jim Blasingame to reveal why you should be prepared to start the new year with your new expectations on January 1.

Skip Miller joins Jim Blasingame to remind you that if you’ve tried to redeem a poor performer, make the change now, not at the end of the year.

Skip Miller joins Jim Blasingame to reveal why you should check to see which customers are making progress and which ones are lagging, in order to determine who to put your energy into.