Small business owners know how to sell, but stumble on communicating their goals to their team. Dean Brenner joins Jim Blasingame to discuss the ARROW formula of team building, Alignment equals Responsibilities, Respect, Ownership and Willingness to work.

The most powerful ownership-building tool for employees is "What do you think?". Dean Brenner joins Jim Blasingame to discuss how to use key phrases to help team members develop ownership, achieve goals, and move projects forward.