What will the small business workplace look like in 2020? Bob Kustka joins Jim Blasingame to offer his ideas on some of the ways the workplace will have evolved by the year 2020, including more teleworking, better management and even holograms.

When networking, think of "mixed media," says Bob Kustka, as he joins Jim Blasingame to talk about how to grow your business with an array of networking tools and practices, including face-to-face with the online social media tools.

Who really creates jobs in America? Bob Kustka joins Jim Blasingame to discuss what small business owners are telling him about the economy, and the truth about jobs creation in America.

What are the best ways to maximize the talents of small business employees? Bob Kustka joins Jim Blasingame to reveal how to maximize human capital by using current employees' best talents.

According to Bob Kustka and Jim Blasingame, a simple "Thank you" to customers could be the silver bullet that brings a customer back. And yet, these two words are too often not part of the conversation. Bob and Jim talk about this missing element and how and why it must be part of your small business customer care strategy.

Regular and open conversation between management and staff is one of the most important success steps for any small business. Bob Kustka joins Jim Blasingame with advice and tips on how to accomplish this level of successful interaction.

How can a small business survive in a recesssion while preparing for the next economic expansion?Bob Kustka joins Jim Blasingame with advice on how to practice survival tactics while simultaneously watching for the opportunities that always happen in an economic downturn.

How can a small business prepare for the next economic expansion?Bob Kustka joins Jim Blasingame with advice on how to look beyond the current economic turmoil and prepare for prosperity.

What are the three most important things in successful management? Bob Kustka joins Jim Blasingame with the answer, which he says is communication, communication, communication. Any questions? Listen in as these two provide some valuable communication tips and tools, like what Jim calls, "the magic question."

How do you properly merge two corporate cultures when two businesses merge? Bob Kustka talks with Jim Blasingame about some of the steps that must be taken to make sure the acquiring company doesn't lose most of the human capital of the company being acquired.