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Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.

Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.

Jeff Zbar joins Jim Blasingame to talk about how he uses his net book Chrome cloud-based computer, what they cost, how the work and why it might be your next computer.

Jeff Zbar joins Jim Blasingame to report on his experience with his new net book, which is a small laptop computer that typically depends heavily on cloud applications.

Greg Sullivan joins Jim Blasingame to reveal why we can no longer keep the bad guys out of our data networks, but we can keep them from leaving with our data.

Carla Caldwell joins Jim Blasingame to reveal some of the powerful resources and tools that small businesses can use to help them improve their financial management.

Jim Blasingame talks about how to balance using the power and productivity of cloud computing with getting in face-to-face with customers when the time is right.

Are you ready for mobile in the cloud? Jeff Zbar joins Jim Blasingame to reveal what your future will be like as mobile and cloud computing continue to converge into the platforms that will dominate our future.

The power of the cloud has changed the technology assessment for small businesses. Russ Madlener joins Jim Blasingame to report on a Microsoft survey of what small business look for in a technology assessment, including productivity, mobility and security.

What is perception? Bob Fischer joins Jim Blasingame to reveal the problems we create when we allow our perceptions to cloud the way we think. Don't miss Bob's "Seven blind men and an elephant" story.