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How do you make sure sales staff meets your sales goals? Brad Huisken talks with Jim Blasingame about non-negotiable activity that sales people are measured against. They also talk about the extreme value in making a connection with customers.

Are you getting your share of sales in your market? Brad Huisken and Jim Blasingame talk about how to make sure that your sales training, attitude and management is properly structured for the current economic conditions.

Are you getting your share of sales in your market? Brad Huisken and Jim Blasingame talk about how to make sure that your sales training, attitude and management is properly structured for the current economic conditions.

One study reports that up to 30% of small business retailers will be out of business in the next five years. Brad joins Jim to report on this research and to offer his thoughts on how to avoid being one of these casualties.

Motivation is the low-hanging fruit of sales management success and Brad talks with Jim about how to make sure your sales people stay motivated.

When is the right time to have a sales manager? How do you create this position and who should fill it? As Brad joins Jim, they answer these questions and more on the right way to install a sales manager.

Getting more sales is the single most important goal of any salesperson, and Brad talks with Jim about some of the key fundamentals needed to get more sales.

Brad and Jim talk about the four areas of critical knowledge that are required for success as a professional salesperson in a small business.

Brad joins Jim to talk about the best (and worst) ways to make a first impression with customers, starting with answering the phone.

Brad and Jim talk about why small businesses should do a better job of tracking sales activity and how that can translate to more sales, more profits and more success. One specific tip the guys talk about is how to calculate the close ratio.