More interviews with JoAnna Brandi
Improve employee engagement with positive leadership. JoAnna Brandi joins Jim Blasingame to identify positive leadership practices and reveal how they help promote employee engagement.
Do you know how to be a positive leader? JoAnna Brandi joins Jim Blasingame to explain the definition of positive leadership, including how to manage individuals based on their personalities and capabilities, not just your management style.
What is the return on happiness? JoAnna Brandi joins Jim Blasingame explain that when companies focus on creating a a great environment employees are more engaged, which makes for more engaged customers.
Is your business's glass half empty or half full? JoAnna Brandi joins Jim Blasingame to talk about the power of positive capacity, where employees are engaged because they've been empowered to solve customer problems.
How much emotion is involved in successful customer care? JoAnna Brandi joins Jim Blasingame to reveal that paying attention to customer emotions is a big part of a successful 20/20 customer focus strategy, and she identifies what to look for.