Listening: The other side of Speaking
Are you a good listener? Diane DiResta joins Jim Blasingame to reveal that even though listening, which is the other side of speaking, is powerful, most people are poor listeners primarily because of two things: lack of listening skills and/or ego.
More interviews with Diane DiResta »See all
Learn something about the culture and language when traveling abroad. Diane DiResta joins Jim Blasingame with tips on how to avoid the "Ugly American" moniker, by learning some words of the language and being sensitive to the culture.
What do Americans need to know when speaking to a non-English audience? Diane DiResta joins Jim Blasingame with tips on how to speak to non-English speaking audiences, including with interpreters.
Customers respond positively to videos about your business. Diane DiResta joins Jim Blasingame to explain how to use online videos to demonstrate your business values and contribute to building trust with customers.
Trust cannot be forced – it is accomplished incrementally. Diane DiResta joins Jim Blasingame to reveal how the building blocks of trust are laid through communication, credentials, consistency and character, usually face-to-face.
Is there a communication gap between the generations in the marketplace? Diane DiResta joins Jim Blasingame to discuss the differences between how Baby Boomers and Gens X and Y communicate one-on-one.
