John Patterson joins Jim Blasingame to talk about the value of customers who take the time to let you know when they’re not happy, whether they’re high-maintenance or pointing out a problem you need to fix.

John Patterson joins Jim Blasingame to point out that when a customer complains you have two jobs: fix the problem and save the relationship.

Pete Sepp joins Jim Blasingame to reveal the results of the performance of the 113th Congress and why it was essentially a failure.

Pete Sepp joins Jim Blasingame to reveal several important bi-partisan bills that should be able to be passed in the lame duck session of this Congress.

Pete Sepp joins Jim Blasingame to report on the growth of tax reform and fiscal conservatism in dozens of countries across the globe.

Ilise Benun joins Jim Blasingame to talk about why most of us start our small businesses, and to reveal a very important question to ask ourselves when we do.

Ilise Benun joins Jim Blasingame to reveal two more critical questions to ask yourself before you become a small business owner.

Ruth King joins Jim Blasingame to reveal that cash is like oxygen for your business and profit is like food, but you have to have both for long-term sustainability.

Ruth King joins Jim Blasingame to reveal the impact on cash when you reduce debt and debt service, and how this impacts profitability too.

Ruth King joins Jim Blasingame to reveal some tips and best practices on how to ask customers for deposits or advances on their order so you can improve your cash flow.