John Patterson

John Patterson

John R. Patterson is founder and President of Progressive Insights a member of the Chip Bell Group. He is co-author of Customer Loyalty Guaranteed, and he has over 20 years of executive leadership experience in the hospitality, business services, real estate and financial services industries.
Category: Customer Care

Interviews with John Patterson»See allInterviews RSS Feed

John Patterson joins Jim Blasingame to reveal the steps you have to take in hiring and training to guarantee delivery of an excellent customer experience.
John Patterson joins Jim Blasingame to talk about why every small business should be providing a guaranteed warranty of excellent customer experience for life.
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.