What can small business owners learn from one of the leaders of the hospitality industry? Frederik joins Jim to talk about how loyalty programs are important, but they only work in tandem with excellent customer service.
Are you feeling anxious and unsettled about technology? Blasingame says our greatest danger isn’t from artificial intelligence or a robot, but from ourselves. Read this book to find out why.
The entire May 2018 New York party group. Thank you all for helping Jim launch The 3rd Ingredient!
