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Trampled by Unicorns: Big Tech's Empathy Problem and How to Fix It

Author: Maelle Gavet

Trampled by Unicorns: Big Tech's Empathy Problem and How to Fix It explores how technology has progressed humanity's most noble pursuits, while also grappling with the origins of the industry's destructive empathy deficit and the practical measures Big Tech can take to self-regulate and make it right again.

Offering an account of the world of tech startups, from Amazon, Google, and Facebook to Twitter, Airbnb, and Uber, this book argues that the causes and consequences of Big Tech's failures originate from four main sources: the Valley's cultural insularity, the hyper-growth business model, the sector's stunning lack of diversity, and a dangerous self-sustaining ecosystem.