More interviews with Joanne Black
Joanne Black joins Jim Blasingame to explain that as a salesperson you now have a larger responsibility to add value and build relationships with customer who may have already done research before you even connect with them.
Joanne Black joins Jim Blasingame to explain that you have to step away from the keyboard to have conversations with people, plus why Gen Y need guidance and training from management in order to perform successfully.
Joanne Black joins Jim Blasingame to explain that no matter how much we rely on technology for our businesses, there is nothing better that face-to-face communication with customers, plus why it's important to have a conversation with your customers before they even realize they have a need.
It's not either face-to-face or social media, but both/and. Joanne Black joins Jim Blasingame to reveal how to coordinate social media and technology with the critical face-to-face practices.
Your prospect and customer expectations have changed. Joanne Black joins Jim Blasingame to reveal how expectations have evolved with prospects and customers in The Age of the Customer.