Jim Blasingame writes on preparing for the soon to arrive day when sustainability will be a major part of your small business operation.
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Small business in The Age of the Customer
Jim Blasingame reports on small business in The Age of the Customer, as he explains how control of the relationship between your business and your customers has now shifted completely to the customer's side, and he explains how you should respond.
More interviews with Jim Blasingame »See all
Blocking the Keystone Pipeline is purely political? Jim Blasingame identifies the various groups who are fighting over building the Keystone Pipeline and why Obama has rejected it as a political opportunity rather than seeing it as an economic one.
There is a major tectonic shift in customer expectations going on. Jim Blasingame talks about how new customer expectations in the Age of the Customer is causing marketplace tectonic shifts.
President Obama won't admit who really caused the Great Recession? Jim Blasingame says President Obama is placing blame for the mortgage meltdown that caused the Great Recession on everyone except the original culprit - government policies.
Businesses are learning that sustainability is good business. Jim Blasingame encourages you to learn about the sustainability activity of your business customers and be prepared to be their sustainability partner.
Did you ever get a quality or Y2K letter from customers in the 1990s? Jim Blasingame predicts that, like quality and Y2K compliance letters, small businesses will soon be asked about their sustainability plan by their business customers.
