Jim Blasingame

Is your company forging the Customer Service Alloy?

Are you using the power of "Thank you?" Jim Blasingame reveals the power of forging the Customer Service Alloy of saying thank you to customers in every way possible and at every opportunity.

More interviews with Jim Blasingame »See all

Jim Blasingame reveals how demonstrating your value is an important relevance factor in meeting customer expectations before they know if you’re competitive or not.
Jim Blasingame reveals some of the technology relevance factors that business have to deliver to meet customer expectations before the find out if you’re competitive or not.
Jim Blasingame reveals how whatever your business is doing tomorrow or into the future will depend upon your business’s ability to be relevant to customer expectations first, and competitive second.
Jim Blasingame uses what Target Canada did right in their failed attempt to launch their brand in Canada and what small business can learn from this misadventure.
Jim Blasingame reveals the truth about the future of unions and why Obama’s commitment to them is out of date.