Jim Blasingame

Is your company forging the Customer Service Alloy?

Are you using the power of "Thank you?" Jim Blasingame reveals the power of forging the Customer Service Alloy of saying thank you to customers in every way possible and at every opportunity.

More interviews with Jim Blasingame »See all

Jim Blasingame shares some thoughts on being thankful, including a special list from Mother Teresa and why he’s thankful for small business owners.
Jim Blasingame tells the classic story of how America’s first immigrants were saved by an unlikely human being.
Jim Blasingame reveals how to manage the balance between traditional marketing and new media in The Age of the Customer.
Jim Blasingame reveals that the energy driving The Age of the Customer is from the new expectations of customers provided by the increased availability of information.
Jim Blasingame reveals the parallel universes of the Age of the Seller and The Age of the Customer, how the former is being replaces by the latter, and how that is impacting your business.