Jeff Zbar

Use December as a powerful customer care period

December can become a powerful customer care period. Jeff Zbar joins Jim Blasingame to explain that calling on your customers during December is a great time to use customer care visits to set your business up for next year.

More interviews with Jeff Zbar »See all

Jeff Zbar joins Jim Blasingame to discuss the irony of the Apple watch and whether it will ever really catch on.
Jeff Zbar joins Jim Blasingame to talk about the power of “thank you” and why saying “no problem” to customers is a big problem.
Jeff Zbar joins Jim Blasingame to talk about how they go about deciding what tools – analog or digital – to use when getting organized and being productive.
Jeff Zbar joins Jim Blasingame to compare notes on how they use both new digital organization tools as well as tried and true analog tools, like pen and paper.
Jeff Zbar joins Jim Blasingame to report on some of the steps he took to get his telecom tech ready to be able to stay connected during a trip to Scotland.