Jeff Zbar

Use December as a powerful customer care period

December can become a powerful customer care period. Jeff Zbar joins Jim Blasingame to explain that calling on your customers during December is a great time to use customer care visits to set your business up for next year.

More interviews with Jeff Zbar »See all

Jeff Zbar joins Jim Blasingame to talk about some of the handy technology we love to have, but may not be offering to our customers who expect it.
Jeff Zbar joins Jim Blasingame to comment on the lack of expressing gratitude to customers by business employees, and why this should be an opportunity to differentiate your business.
Jeff Zbar joins Jim Blasingame to report on some of the new technology that learns and adjusts, and how this can be good – up to a point.
Jeff Zbar joins Jim Blasingame to reveal how he got caught in the middle between two big companies who would not take responsibility for bad service, and the lessons for small businesses.
Jeff Zbar joins Jim Blasingame to talk about how to keep up with and manage what people are saying about you and your company online, and how to avoid making ill-advised posts you’ll regret later.