Using online videos to help build trust with customers
Customers respond positively to videos about your business. Diane DiResta joins Jim Blasingame to explain how to use online videos to demonstrate your business values and contribute to building trust with customers.
More interviews with Diane DiResta »See all
Learn something about the culture and language when traveling abroad. Diane DiResta joins Jim Blasingame with tips on how to avoid the "Ugly American" moniker, by learning some words of the language and being sensitive to the culture.
What do Americans need to know when speaking to a non-English audience? Diane DiResta joins Jim Blasingame with tips on how to speak to non-English speaking audiences, including with interpreters.
Trust cannot be forced – it is accomplished incrementally. Diane DiResta joins Jim Blasingame to reveal how the building blocks of trust are laid through communication, credentials, consistency and character, usually face-to-face.
Is there a communication gap between the generations in the marketplace? Diane DiResta joins Jim Blasingame to discuss the differences between how Baby Boomers and Gens X and Y communicate one-on-one.
When a business relationship ends, are you communicating professionally? Diane DiResta joins Jim Blasingame to discuss how to respectfully and professionally communicate closure of a business relationship.
