Highly engaged employees create highly satisfied customers
If you want highly satisfied customers you have to create highly engaged employees. Dave Anderson joins Jim Blasingame to discuss the connection between highly engaged employees with the ability to create customers you can't run off.
Category:
Customer Care, Training, e-Learning
More interviews with Dave Anderson »See all
Establish a business culture that encourages accomplishment. Dave Anderson joins Jim Blasingame to explain why celebrating employees who accomplish goals and seek excellence is not at the expense of those who don't.
One bad hire can hurt your business culture. Dave Anderson joins Jim Blasingame to explain how to interview prospective employees to determine if they will fit in with the culture of your business.
You have the right to define the culture of your business. Dave Anderson joins Jim Blasingame to explain why every business owner must be specific and emphatic about creating the culture in their business they think is best.
How much do your employees contribute to the business's culture? Dave Anderson joins Jim Blasingame to talk about the role employees play in creating and maintaining a productive and healthy business culture.
Do you know what your business's core values are? Dave Anderson joins Jim Blasingame to explain that your business' performance is heavily influenced by its core values, which come from the founders.
