Dave Anderson

Dave Anderson

Peak performance author, columnist, trainer and speaker for sales and leadership, Dave Anderson walks the talk as a leader. He is the author of several books: Selling Above the Crowd; No-Nonsense Leadership, Up Your Business, If You Don’t Make Waves You’ll Drown, How To Deal With Difficult Customers and his latest, How to Run Your Business by THE BOOK: A Biblical Blueprint to Bless Your Business. He authors a monthly leadership column for a national magazine and is president of the Dave Anderson Corporation and LearnToLead. He also publishes a monthly newsletter, “Leading at the Next Level.”

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Keeping Your Customers Satisfied
Dave Anderson joins Jim Blasingame to discuss the most efficient ways to keeping your customers happy.
Dave Anderson joins Jim Blasingame to remind you that employees today don’t give good service on their own – they have to be trained to make excellent service their default level.
Dave Anderson joins Jim Blasingame to reveal what you can learn about taking customers to the next level of service by discovering what their expectations are.