Are you communicating well with your team and employees? Here are some tips to get you where you need to be with your communication skills from Chester Elton.
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The Age of the Customer™ Part 8: Employee engagement is paramount
In The Age of the Customer™, employee engagement is paramount. Chester Elton and Jim Blasingame reveal why employee engagement is needed now more than ever, including some real examples of how two businesses increased their bottom lines by increasing employee engagement.
Category:
Human Resources, The Age of the Customer™ series
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Are your employees all in? Chester Elton joins Jim Blasingame to explain that customers are looking for differentiation and that the "small things" are what make your business relevant, not just competitive, to customers.
The little things make a big difference. Chester Elton joins Jim Blasingame to explain that everyone in an organization is part of the sales team and each employee should have a business card, plus a story about a recent Chili's restaurant experience.
Behaving in a dignified way when employees leave creates goodwill for your company. Chester Elton joins Jim Blasingame to how community goodwill can be achieved for you and your company when you deal with an exiting employee with class.
How do you take it when an employee tells you they're leaving? Chester Elton joins Jim Blasingame with tips and best practices for how to deal with the news that an employee is taking another job, including how to send them off.
When employees leave, there is a right way to send them off. Chester Elton joins Jim Blasingame to reveal why it's right and valuable for the business to give employees who leave you a proper send-off.
