Creating opportunity out of unhappy customers
How do you teach your organization to think of customer complaints as opportunities? Barbara Burke talks with Jim Blasingame about how to teach practices and instill attitudes that make customers want you to help them when they need it.
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How do you teach your organization to think of customer complaints as opportunities? Barbara Burke talks with Jim Blasingame about how to teach practices and instill attitudes that make customers want you to help them when they need it.
