Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Interviews with Chip Bell»See all
Chip Bell joins Jim Blasingame to reveal how training all employees about how to deliver innovative service is the key to customer retention.
Chip Bell joins Jim Blasingame to talk about what innovative service and how to deliver that like putting sprinkles on a cupcake.
Chip Bell joins Jim Blasingame to emphasize the imperative that your business must have an innovative mindset and that your next innovation will be determined by your customer expectations.