Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Interviews with Chip Bell»See all
Chip Bell joins Jim Blasingame to discuss the concept of treating customers like they’re getting no respect anywhere else and they’ve come to you to turn their day around.
Chip Bell joins Jim Blasingame to talk about what to do when a crisis happens in your business that could affect customer relationships.
Chip Bell joins Jim Blasingame to reveal some tips and best practices on how to customize service for the most difficult customers.