Chip Bell 
Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Interviews with Chip Bell»See all
Value-added service is now expected. The next level is imaginative service, which is going to be the key to success for small business. John Patterson and Chip Bell join Jim Blasingame to explain how to perform imaginative services and grow loyal customers.
How do you sustain remarkable customer service? Chip Bell and Jim Blasingame talk about ways you can make customers come back over and over, without spending any money.
Celebrating Customer Service Week, Chip and John join Jim to talk about how to create an organization that produces customer loyalty.