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Jim Blasingame discusses how of creating and serving customer communities, whether face-to-face or online.

Robert Levin joins Jim Blasingame to reveal how to create customer communities that will buy from you because you provided helpful content about what you sell, not about selling it.

Kathy Perry joins Jim Blasingame to offer suggestions on ways to be more effective as you use social media platforms to engage customer communities.

Customers are responding to their friends referrals more than your ads. Kirk Cheyfitz joins Jim Blasingame to reveal that customer communities are becoming more powerful than ad campaigns, and why you should "serve first - sell second."

Distribute your thought-leadership within your own customer communities. Paula Lovell joins Jim Blasingame to encourage small business owners to express thought-leadership in social media platforms within their own communities.

Technology has created broader connection platforms. Gail Goodman joins Jim Blasingame to discuss why customers want to connect online and the power of leveraging customer communities.

In three years you may not care about Facebook or Twitter. Kathy Perry joins Jim Blasingame to encourage small businesses to more about building their own customer communities as the best social media strategy.

Be creative in developing repeat customers. Liz Franklin joins Jim Blasingame to discuss how to grow new income streams from your existing customer communities, including rental income.

Your future success depends upon building online customer communities. Jim Blasingame talks about online community-building practices and tools, including social media and website, plus the future of creating your own community platform.

In The Age of the Customer™, communities will control your marketing message. Stacy DeBroff joins Jim Blasingame to discuss the shift from targeting demographics to marketing inside of communities, many of which are heavily influenced by moms.