Sales - Customer Service

Recent Interviews » More recent interviews

Diane DiResta
Diane DiResta joins Jim Blasingame to reveal that if you use non-words, like Uh, Ah, and You know repetitively, when you’re speaking of delivering a presentation, you dilute the power of the message you’re trying to deliver.
Diane DiResta
Diane DiResta joins Jim Blasingame to reveal that speaking mannerisms, like voice grinding, up-talking, grammatical errors and being sloppy with words will cause people you want to influence to disregard you.
Dave Anderson
Dave Anderson joins Jim Blasingame to reveal that most organizations have these four performance personalities, and why you need less of three and more of one.

Recent Articles » More recent articles

Jim Blasingame
Jim Blasingame reveals why 21st century small businesses have reasons and resources to expand opportunities beyond local markets, including international trade, and specifically exporting. » More
Jim Blasingame
Jim Blasingame explains how to recognize call reluctance and overcome its challenges to accomplish sales goals. » More
Joanne Black
There’s no such thing as a referral machine. » More