Sales - Customer Service

Recent Interviews » More recent interviews

Karen Cortell Reisman
Karen Cortell Reisman joins Jim Blasingame to reveal the power of listening in selling, and recommend some things to say that will help you become a better listener, like “Tell me more.”
Karen Cortell Reisman
Karen Cortell Reisman joins Jim Blasingame to recommend listening two-thirds of the time and talking one-third when in front of prospects and customers, because the information you need is in the other person’s head.
Robert Jolles
Rob Jolles joins Jim Blasingame to reveal two reasons why too much sales training by small businesses fail, including too much motivation and too much product training, and not enough sales fundamentals, like role playing.

Recent Articles » More recent articles

David Hoffeld
Leading sales trainer, researcher and CEO of Hoffeld Group, David Hoffeld, has the answer. Blending cutting-edge research in social psychology, neuroscience, and behavioral economics, The Science o... » More
Jim Blasingame
Jim Blasingame reveals why 21st century small businesses have reasons and resources to expand opportunities beyond local markets, including international trade, and specifically exporting. » More
Jim Blasingame
Jim Blasingame explains how to recognize call reluctance and overcome its challenges to accomplish sales goals. » More