Recent Interviews: Sales - Customer Service
Joanne Black joins Jim Blasingame to reveal how to make sure your goals align with those of your customers and their expectations of a vendor like you.
Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.
Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren’t wandering apart on what they want and what you can deliver.
Terry Neese joins Jim Blasingame to talk about what her organization is doing to contribute to National Mentoring Month internationally.
Scott Aurnou joins Jim Blasingame to report on how poorly U.S. corporations and the government are committed to cyber-security and the associated dangerous implications.
Ruth Sherman joins Jim Blasingame to discuss using Hollywood award acceptance speeches to show small business owners how to talk with customers and other audiences.
Ruth Sherman joins Jim Blasingame to reveal how even the most reluctant public speakers have become great ones by just being themselves.
Tom Asacker joins Jim Blasingame to reveal that your new reality of control will be found more if you focus your business model on delivering relevance first and then competitiveness.
Jeff Zbar joins Jim Blasingame to talk about how to think about unplugging from email, etc., when on vacation, including how it looks to customers and prospects.
Bill Dunkelberg joins Jim Blasingame to reveal the NFIB Index shows small business reporting sales are up, but how long will it last?