Recent Interviews: Sales - Customer Service
Kathy Perry joins Jim Blasingame to dispel the myth that your best practice is to achieve new customers instead of making the most out of existing customers.
Brad Huisken joins Jim Blasingame to reveal three different kinds of meetings to have with your sales team every week, and what to say to them.
Brad Huisken joins Jim Blasingame help sales people grow as decision-makers and sales professionals by using the three Ws when they bring you a customer issue.
Brad Huisken joins Jim Blasingame to reveal that “thank you” and variations on that theme are still the most powerful words in the marketplace, and that “no problem” is a big problem.
Don Cooper joins Jim Blasingame to talk about how to recognize that a customer should be fired, and how to do it.
Gerald Celente joins Jim Blasingame to report on the troubling global economy and what that will mean for U.S. small businesses.
Gerald Celente joins Jim Blasingame to report on how oil prices impact geopolitics and global economies, and what that means for U.S. small businesses.
Gerald Celente joins Jim Blasingame to report on how global economic and political issues will impact the future of U.S. small businesses.
Ken Gronbach joins Jim Blasingame to reveal global population projections for the next 35 years and after, by region and nation, and the winners and losers.
Jay Mincks joins Jim Blasingame to reveal how his organization has adjusted to the new expectations of customers in the Age of the Customer.