Recent Interviews: Sales - Customer Service
Karen Kerrigan joins Jim Blasingame to report on some of the small business elements of the Trans-Pacific Partnership trade deal, and to point out that the only thing worse than international trade is isolationism.
Jay Mincks joins Jim Blasingame to report on his perspective of the current economic condition – which is not great – and talk about what he’s seeing customers doing to overcome this adversity.
Jay Mincks joins Jim Blasingame to talk about the damage that is being done to companies that continue to cold call for prospects, and it’s never been a better time to acquire quality referrals instead.
Morag Barrett joins Jim Blasingame to talk about why too many people are afraid to speak in public and how to lower the anxiety by improving the preparation process.
Bob Fischer joins Jim Blasingame to reveal that trying to “anchor” an opposing negotiating party with a diverting fact, such as a lower number, can work to your advantage.
Bob Fischer joins Jim Blasingame to reveal how telling stories to the people you’re trying to influence can be very powerful.
Gary Bentley joins Jim Blasingame to tell his unique entrepreneurial story about how he got the idea to become an exporter of turtles – live turtles – to the world.
Joanne Black joins Jim Blasingame to reveal the power of having a referral and why the opposite, a cold call, is worse than worthless, it’s damaging.
Joanne Black joins Jim Blasingame to reveal some of the best practices to use to transition from poor prospecting practices to quality practices that produce more referrals.
Joanna Black joins Jim Blasingame to reveal why getting quality referrals is a lot like being a sales detective.