Recent Interviews: Sales - Customer Service

Steve Martin
Steve Martin joins Jim Blasingame to report on some of the challenges the rapidly changing global economy is creating and how to handle them on Main Street.
John Bradberry
John Bradberry joins Jim Blasingame to reveal that just because a word or term is overused, doesn’t mean it shouldn’t be used appropriately.
Juliet Huck
Juliet Huck joins Jim Blasingame to reveal the difference between inviting someone to take action and compelling them to.
Juliet Huck
Juliet Huck joins Jim Blasingame to reveal the power of visuals as a classic influence in persuasion, but how it’s become even more important in the 21st century.
Michael Stallard
Michael Stallard joins Jim Blasingame to reveal how connecting with other humans is more than just practical, it’s biologically good for us.
Michael Stallard
Michael Stallard joins Jim Blasingame to explain that success in the 21st century will depend upon something primordial – maximizing the human connection.
Andrea Nierenberg
Andrea Nierenberg joins Jim Blasingame to talk about how to behave when you lose a customer or a bid, so you keep the lines of communication open in a classy way
Giovanni Coratolo
Giovanni Coratolo joins Jim Blasingame to talk about the current debate about renewing the Export/Import Bank charter and why it matters to small businesses, perhaps now more than ever.
Beverly Inman-Ebel
Beverly Inman-Ebel joins Jim Blasingame to reveal some communication tools that will help you prepare to speak when you find yourself unprepared.
Beverly Inman-Ebel
Beverly Inman-Ebel joins Jim Blasingame to reveal communication tips and tools that will help you keep others talking when you’re not yet ready to contribute.