Recent Interviews: Sales - Customer Service
Brad Huisken joins Jim Blasingame to reveal some of the unqualified behaviors that any company or sales professional must demonstrate in order to be successful in the marketplace.
Brad Huisken joins Jim Blasingame to discuss alternative ways to motivate salespeople who are members of generations who are not always motivated by financial rewards alone.
Brad Huisken joins Jim Blasingame to reveal three categories of goals for any business to focus on, including sales, service and operations.
Sarah Hiner joins Jim Blasingame to reveal that now is a good time to look for lower airfare, and other expenses to travel to Europe, since the dollar is strong against the Euro and Pound.
Karen Cortell Reisman joins Jim Blasingame to reveal the power of listening in selling, and recommend some things to say that will help you become a better listener, like “Tell me more.”
Karen Cortell Reisman joins Jim Blasingame to recommend listening two-thirds of the time and talking one-third when in front of prospects and customers, because the information you need is in the other person’s head.
Rob Jolles joins Jim Blasingame to reveal two reasons why too much sales training by small businesses fail, including too much motivation and too much product training, and not enough sales fundamentals, like role playing.
Rob Jolles joins Jim Blasingame to reveal other reasons sales training fails, including reinforcing and practicing bad fundamentals, and trying to wait for just the right time, when you should train all the time.
Ruth King joins Jim Blasingame to reveal that by tracking and testing your marketing efforts, you can fine-tune your strategy in a way that will maximize your marketing budget and drive more profitable sales.
Doug Obey joins Jim Blasingame to report on the upcoming referendum in Italy that could change the way that country governs itself, on The Small Business Advocate Show.