Recent Interviews: Sales - Customer Service
Bob Prosen joins Jim Blasingame to reveal that while there are many reasons why customers seek goods and services, there are not that many different reasons why they buy from one business or another.
Bob Prosen joins Jim Blasingame to point out that if you don’t have enough customers, it’s probably because you aren’t being human enough, not because of the recession.
Tom Anastasi joins Jim Blasingame to talk about the opportunity many small business owners may be passing up by not calling on corporate customers.
Jeff Zbar joins Jim Blasingame to talk about why future success will depend heavily on how many seeds you plant in the marketplace today.
Rob Jolles joins Jim Blasingame to discuss the principles of luck, including whether there is a performance process behind the luck you find.
Rob Jolles joins Jim Blasingame to reveal what it has looked like when they realized that the lucky breaks they were getting were coming from their prior preparation.
Rob Jolles joins Jim Blasingame to reveal what it looks like when you take every opportunity to make your own luck.
Don Cooper joins Jim Blasingame to reveal the signs to look for when a prospect is taking too long to buy and when it's time to just disengage.
Don Cooper joins Jim Blasingame to reveal how long you should engage with a prospect before you cut them lose, including how to do it.
Ivan Misner joins Jim Blasingame to offer two suggestions on how to turn yourself around when you're not feeling motivated, including the impact of other people.