Recent Interviews: Sales - Customer Service
Do you know how your customers get their money and spend it? Janet Christy joins Jim Blasingame to talk about why one of the best ways to get more business is to understand where customers get their money and how they spend it.
Bob Negen joins Jim Blasingame to offer 3 tips to retailers for the holiday season, (1) sell - this is the time for you to be on the sales floor, (2) Building your customer database - this is your opportunity to gather info from holiday shoppers to market to them year round, (3) have fun - this is the time to be excited about a store full of customers anxious to buy something.
Bob Negen joins Jim Blasingame to explain how small, independent retailers should deal with Black Friday and Cyber Monday, including having item sales instead of store-wide sales, being creative, and targeting existing customers.
Bob Negen joins Jim Blasingame to explain that as a small business owner, you must say thank you to every customer, plus you must hire and train employees to say thank you.
Does the U.S. have anything to fear from Chinese economic strength? Rick Newman joins Jim Blasingame to refute the notion that China will overtake the U.S. in economic power, but rather, China is it's own worst enemy.
Have you ever created a partnership with a big business? Pam Harper joins Jim Blasingame to talk about her upcoming conference where the theme is how small businesses can create partnerships with big businesses.
How small exports are treated by importing governments. Doug Barry joins Jim Blasingame to report on the impact of e-commerce deliveries on the dynamics of trade agreements and tariffs.
Tariffs are not the only thing imposed on imports in most countries. Doug Barry joins Jim Blasingame to report on the duties imposed by many countries on imported goods, including tariffs and value-added tax (VAT).
Trade agreements in the E.U. the pacific rim are in the works. Doug Barry joins Jim Blasingame to report on the progress of U.S. trade agreements with the E.U. and countries in the Pacific rim.
Commission compensation is the best way to drive sales to the company's advantage.Tom Anastasi joins Jim Blasingame to discuss two kinds of sales commission examples that will help you accomplish your sales goals.