Recent Interviews: Sales - Customer Service
Joanne Black joins Jim Blasingame to reveal the declining art of engaging prospects and customers face-to-face, and how to revive that powerful practice.
Joanne Black joins Jim Blasingame to reveal the power that can be achieved by giving more proposals, including when to do it, how to do it and when not to.
Bob Prosen joins Jim Blasingame to reveal that while there are many reasons why customers seek goods and services, there are not that many different reasons why they buy from one business or another.
Bob Prosen joins Jim Blasingame to point out that if you don’t have enough customers, it’s probably because you aren’t being human enough, not because of the recession.
Tom Anastasi joins Jim Blasingame to talk about the opportunity many small business owners may be passing up by not calling on corporate customers.
Jeff Zbar joins Jim Blasingame to talk about why future success will depend heavily on how many seeds you plant in the marketplace today.
Rob Jolles joins Jim Blasingame to discuss the principles of luck, including whether there is a performance process behind the luck you find.
Rob Jolles joins Jim Blasingame to reveal what it has looked like when they realized that the lucky breaks they were getting were coming from their prior preparation.
Rob Jolles joins Jim Blasingame to reveal what it looks like when you take every opportunity to make your own luck.
Don Cooper joins Jim Blasingame to reveal the signs to look for when a prospect is taking too long to buy and when it's time to just disengage.