Recent Interviews: Sales - Customer Service
AmyK Hutchens joins Jim Blasingame to explain how to be more proactive in taking responsibility for the success of conversations, especially in business.
AmyK Hutchens joins Jim Blasingame to reveal how to put your best foot forward in a conversation instead of putting it in your mouth.
Tim Berry joins Jim Blasingame to reveal several benefits your business can accrue when you get good at sales forecasting.
Tim Berry joins Jim Blasingame to identify the several elements that make up the fundamentals of forecasting sales as a key part of your business plan.
Tim Berry joins Jim Blasingame to reveal that if you want fewer surprises in your business, do a better job of sales forecasting.
Ellen Rohr joins Jim Blasingame to reveal that the single greatest mistake salespeople make is failing to shut up when the prospect should be talking.
Ellen Rohr joins Jim Blasingame to reveal that if you want to be able to get customers to talk, so you know what they’re thinking, you have to ask better questions and then shut up.
Ellen Rohr joins Jim Blasingame to reveal that by using non-directive probes with the interrogatives, who, what, when, where and why, will get you better answers from customers and more sales.
Jeff Zbar joins Jim Blasingame to talk about how small businesses, especially really small ones, deal with doing the work and keeping a prospect pipeline full.
Debra Fine joins Jim Blasingame to reveal the fine art of small talk and how this skill will always be fundamental to business success.