Recent Interviews: Sales - Customer Service
Andrew Gause joins Jim Blasingame to talk about how the current strong U.S. dollar is impacting all business in both good and bad ways.
Joanne Black joins Jim Blasingame to reveal some of the stupid excuses salespeople use to try to justify not getting referrals.
Joanne Black joins Jim Blasingame to report on more excuses salespeople make to avoid getting referrals, plus how to ask for and get referrals instead of making cold calls.
Joanna Black joins Jim Blasingame to reveal the damage cold calling does today to your brand image and why getting referrals has the opposite effect of delivering goodwill for your brand.
Doing business with corporate customers
Tom Anastasi joins Jim Blasingame to talk about the opportunity many small business owners may be passing up by not calling on corporate customers.
The impact of relationships on customer experience
John Patterson joins Jim Blasingame to discuss the power of relationships and the impact it has on customer experience.
How to survive your next networking event
Cliff Ennico joins Jim Blasingame to reveal important tips and best practices on how to network successfully.
Beverly Flaxington joins Jim Blasingame to talk about her career as a hypnotherapist and the success she’s had working with professionals in helping them overcome their fears and insecurities.
Janet Christy joins Jim Blasingame to reveal the difference between forecasting a prospect that isn’t ready to buy and a fully qualified prospect.
Ray Keating joins Jim Blasingame to report on reasons U.S. exports and imports are down and what that means for the global economy this year.