Recent Interviews: Sales - Customer Service
Morag Barrett joins Jim Blasingame to talk about why too many people are afraid to speak in public and how to lower the anxiety by improving the preparation process.
Karen Reisman joins Jim Blasingame to reveal the best tips and practices when making a proposal presentation, including the power of asking questions and shutting up.
Karen Reisman joins Jim Blasingame to encourage you to tell more stories as you talk with customers, especially in the proposal presentation process.
Jason Levesque joins Jim Blasingame to reveal how he accomplished his dream of bringing jobs back to the U.S., especially Maine, and incredibly, the jobs he brought back were for call center services.
Peter Meyer joins Jim Blasingame to identify what it means to have a long term customer and how to start the process of acquiring them.
Peter Meyer joins Jim Blasingame to reveal the power of asking questions and listening to customers as a powerful practice to accomplish long term relationships.
Bob Fischer joins Jim Blasingame to reveal that in most cases all the facts in the world don’t overcome the perception people have, and how to manage them.
Bob Fischer joins Jim Blasingame to reveal how OPV – other people’s views – must be handled when trying to convince them to accept your ideas.
Bob Fischer joins Jim Blasingame to reveal the power of identifying the goals and objectives of customers and addressing them before you reveal your relationship plan.
Bob Negen joins Jim Blasingame to identify the need for more sales training in retail, but why the first step is to hire people who want to be around other people.