Recent Interviews: Sales - Customer Service
Bryan Mattimore joins Jim Blasingame to real how to get the most out of your teams, including the four most powerful words you can use in a question.
Tom Asacker joins Jim Blasingame to reveal the true definition of a brand identity and how to make sure you’re not confusing your definition for the one customers have.
Sarah Petty joins Jim Blasingame to recommend creating a strategy that includes several factors as to how and when you offer discounts to customers.
Gene Marks joins Jim Blasingame to report on a recent survey that shows small business owners are optimistic about themselves, but not so much about the economy.
Steve Martin joins Jim Blasingame to report on some of the challenges the rapidly changing global economy is creating and how to handle them on Main Street.
John Waechter joins Jim Blasingame to compare his career as a professional salesman to preparing for and successfully assaulting the seven highest mountains in the world.
John Waechter joins Jim Blasingame to encourage professional sales people to stop thinking like a lone wolf and start building a support team.
Jeff Zbar joins Jim Blasingame to talk about how very small businesses handle the flow of gaining and losing customers, including how to charge difficult customers.
Jim Blasingame reveals the twin pillars of the Blasingame Difficult Customer Strategy and how to use it so you never have a customer from hell.
Jim Blasingame reveals that the best way to fire a difficult customer is to raise their prices until they go somewhere else.