Joanne Black

Face-to-face is still the original social media

Don't leave out the power of the person in social media networking. Joanne Black joins Jim Blasingame to manage social media networking activity as you would a face-to-face relationship.

More interviews with Joanne Black »See all

Joanna Black joins Jim Blasingame to reveal the damage cold calling does today to your brand image and why getting referrals has the opposite effect of delivering goodwill for your brand.
Joanne Black joins Jim Blasingame to report on more excuses salespeople make to avoid getting referrals, plus how to ask for and get referrals instead of making cold calls.
Joanne Black joins Jim Blasingame to reveal some of the stupid excuses salespeople use to try to justify not getting referrals.
Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren't wandering apart on what they want and what you can deliver.
Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.