Friday, January 01, 2016
Tom Asacker joins Jim Blasingame to talk about how customers’ feelings should be included in your attempts to serve them.
Tom Asacker joins Jim Blasingame to talk about the power of giving employees the authority to made adjustments in service to address the feelings of customers.
Bob Fischer joins Jim Blasingame to reveal that trying to “anchor” an opposing negotiating party with a diverting fact, such as a lower number, can work to your advantage.
Bob Fischer joins Jim Blasingame to reveal how telling stories to the people you’re trying to influence can be very powerful.
Bob Fischer joins Jim Blasingame to talk about how entrepreneurs tendency to be sure of themselves can backfire, and how to keep that confidence and minimize any damage it might cause.
Rick Maurer joins Jim Blasingame to reveal the dangers of thinking that nodding employees have really grasped what you’re telling them.
Rick Maurer joins Jim Blasingame to reveal why connecting and communicating with Generation Y employees requires a different approach from their older co-workers.
Joe Daly joins Jim Blasingame to report on Gallup research that shows more businesses are closing today than are starting, and what that means for the American economy.
Joe Daly joins Jim Blasingame to report on research that shows business startups are down over past recovery cycles, and what implications this has for jobs and economic growth.
Joe Daly joins Jim Blasingame to talk about some of the factors that are holding back business startups, including dispelling some of the myths, and holding others accountable.
